FAQs
Need to get a hold of someone?

Call us at 800.999.2589 or drop us a message at admin@admiralpoolfurniture.com

Product Availability

All Admiral products are designed, manufactured and sold for use at commercial properties only. Commercial use is defined as use in any public area. Only commercial, contract orders will be honored. All residential or retail sales will be voided upon receipt. If you have any questions, please contact our e-commerce department at: sales@admiralfurniture.com.

Bulk Orders / Discounts

Additional bulk discounts are available for larger orders. Our shopping cart software will automatically discount larger orders with the appropriate discount. “Special” sale items are exempt from additional discounts.

Payment Options
  • Payment by Credit Card
  • Payment by Purchase Order – Net 30 Day Terms (All new customers will be faxed/emailed our credit application upon receipt of faxed/emailed order. All previously approved customers will receive Net 30 Day Terms, provided the account is in good standing, payment history was satisfactory and ownership has not changed)
  • Payment by Check or Money Order (Copy of payment must be submitted by Postal Mail / Fax / Email when order is submitted)
Delivery Time

Admiral is the manufacturer, and all orders are processed to specifications upon order completion.

 

Our delivery schedule is as follows:

  • Single strap products usually ship within 3-5 weeks.
  • Crossweave strap products usually ship within 3-5 weeks.
  • Sling products usually ship within 4-6 weeks.
  • Deep Seating products usually ship within 6-8 weeks.

 

A representative from our e-Commerce Department will contact you with shipping details within one business day of order completion.

Commercial Warranty

All Admiral products are designed, manufactured and sold for use at commercial properties only. Warranty is void if used otherwise. All warranty work is prorated. Warranties during the first full year (The year begins at the time of delivery) will be covered 100% including freight. Warranty is valid to the original purchaser only. Proof of purchase is required. Pictures or inspection may be required.

Order Cancellations

As Admiral is a manufacturer, all orders are custom made to our client’s specifications. As such, no returns will be accepted without written authorization in advance from Admiral Furniture. All authorized order cancellations are subject to a 20% restocking fee. All freight charges for the initial shipment of order and return of product are the customer’s responsibility.

Customer Service

If you require any assistance with placing your order, or have any questions about our products, our e-Commerce representatives are available to assist you.

E-mail: sales@admiralfurniture.com

Privacy & Terms

Below are the links to our Terms of Service and Privacy Policy:

Terms of Service

Privacy Policy